Locate misplaced/lost devices to protect data. Closely monitor device performance through app usage, data usage and signal strength analytics. Pull critical data, such as battery health, and smartly determine the right time to purchase replacement batteries.Operational Intelligence 1: Use readily accessible data to make smart decisions regarding your devices It monitors, resolves and improves the uptime and productivity of thousands of devices at a time with a myriad of features and capabilities: It integrates with SOTI MobiControl and remotely puts any mobile device – a smartphone, tablet or rugged device – into the palm of your hand even if its thousands of miles away. 57% are looking for better ways to their expanded portfolio of mobile devices.67% would like better security and user authentication across all mobile devices.67% need better tools to diagnose issues before they become a problem.68% want better business intelligence to help navigate future unseen issues.Research shows enterprises need the following capabilities and insights in order to maximize device uptime and ROI: SOTI XSight : K eep Devices and Workers Up and Running Without remote access and monitoring software, companies can’t understand when issues occur, what’s causing costly device downtime and do not know how to solve the problem and improve future device performance. They don’t hear from the end user when a problem occurs. They are unable to hold or touch the device to remediate issues. When devices are in the field, companies can’t see what’s happening with them. High total cost of ownership (TCO): 80% of the five-year TCO of a mobile device comes from lost productivity, lost revenue and lost customers due to downtime.
And 50% of healthcare workers have no access to support or apps to fix device issues.
In transportation and logistics (T&L), 98% of organizations deal with difficulties that delay shipments in a normal week. Downtime frequency: In healthcare, 66% of frontline workers experience mobile device or system failure every week.SOTI XSight : Solving Your Biggest ChallengesĪs mobile device fleets grow, so too do the number of mobile issues impacting worker performance, bottom line productivity and customer satisfaction: